Archive for Strategy

When I hear the term ‘social network’, I immediately think about Facebook, MySpace and Twitter. In reality, these websites are just modern day expressions of real life networks of interconnected relationships between individuals. These networks of relationships are usually centered around a common interest, belief, or activity. Social networks go as far back as the first family—Adam, Eve, Cain and Abel. However, I believe the most sanctified example of a social network, this side of Heaven, is clearly described in Acts 2:42-46.

42 And ?they devoted themselves to the apostles’ ?teaching and the ?fellowship, to ?the breaking of bread and the prayers. 43 And awe? came upon every soul, and ?many wonders and signs were being done through the apostles. 44 And all who believed were together and ?had all things in common. 45 And ?they were selling their possessions and belongings and distributing the proceeds to all, as any had need. 46 And day by day, ?attending the temple ?together and ?breaking bread in their homes, they received their food ?with glad and generous hearts, 47 praising God and ?having favor with all the people. And the Lord ?added to their number ?day by day those who ?were being saved.[1]

Luke describes the first church as, “all who believed were together and had all things in common.” Wow! I don’t know about you, but this sounds like the perfect social network. Can you imagine the deep interconnected community of this first church…to the extent of voluntarily selling their possessions to ensure that everyone was without need? Do you think the 21st century church could once again experience this type of interconnectedness? I do and I think technology will be a key accelerant in making this a reality.

Acts 2 is a product road map for social media and technology in the church. As we seek to extend the functions of the church online, I believe a holistic approach would encompass the following:

  • Spiritual Formation (Learning God’s Word) (v. 42)
  • Community (v. 42, 46)
  • Prayer and Care (v. 43, 45)]
  • Worship (v. 46)
  • Evangelism (v. 47)

Though many internet campuses incorporate one or more of these elements, most only do one of them really well. I agree with Greg Atkinson’s assessment, that if you are going online with these functions of your church, don’t do it unless the technology fits within the vision, mission, and church growth model of your church. Don’t do it for the sake of doing something really cool.

Several churches and organizations are already making great strides using technology to extend and facilitate these ecclesiastical functions online. Here are a few that I believe are doing it well:

Learning God’s Word (Spiritual Formation)

Movee

Shadetree

YouVersion

Worship

Church Online at LifeChurch.tv

Northland, A Church Distributed

Community

The City at Mars Hill

I know there are others, so feel free to add comments below to add the list of those who are using technology and social media to fulfill these ecclesiastical functions with excellence.

As for sharing and evangelism, these are indeed the fruits of many of the technologies listed above (in addition to others), but I have not seen any applications designed with these specific functions for the use in the local church. If you do, please educate me!

If your church is pursuing a holistic approach, drop a comment below. I would love to hear both your strategy and the technologies you are using.


[1]The Holy Bible : English standard version. 2001 (Ac 2:42-47). Wheaton: Standard Bible Society.

Have you ever stopped to consider the global presence and use of online social networks? Most of us have heard of the large number of users on Facebook and MySpace, but the map below will tell a bigger story. Social networks are not mere fads, but a new era in communication and community. It’s the new email. In fact, I agree with Jeremiah Owyang that email is is the first and largest social network. While email will remain, social networks will continue to grow and evolve.

[Note: Sometimes map will take a moment to load, if at all. Map Source: http://manyeyes.alphaworks.ibm.com]

The question now is how will the church leverage social networks to further its mission of changed lives for Jesus Christ? For certain, I am not the first to ask this question, but I am amazed at the number of church leaders who are still hesitant and skeptical of embracing these technologies for ministry purposes. Perhaps there remains a shortage of good examples of how social networks contribute to the bottom line. Sure, we can certainly talk about fan pages, groups, etc, but I would argue that much of what can be gained by their use in not in their native features, but what can be developed or extended using their APIs. So this leaves me to wonder who is doing it? Who (whether churches or ChMS providers) are using these social networks ‘strategically’?

Leonard Sweet, evangelism professor at Drew University, recently wrote an article  entitled, “Twitter Theology:  5 Ways Twitter Has Changed My Life and helped me be a better Disciple of Jesus.” He has shared some very intriguing personal reflections on his use of twitter.

First of all, Len has rightly turned twitter on its head…an approach all Christians should take in their use of social media. He has redefined the application of the tool. Len writes, “In twitter’s ethic of followership, I am constantly reframing reality in ways that are more Jesus….In my ongoing battle with self-transcendence over self-absorption, twitter has helped me become more others-focused.” Rather than indulging himself in the self-proclamatory nature of twitter, Len tweets with the purpose of encouraging others in their followship of Christ, not in the followship of himself. This is the Christian ethic of social media.

Ethic of Social Media

Twitter asks, “What are you doing?” Facebook asks, “What’s on Your Mind?” LinkedIn asks, “What are you working on now?” Facebook tells you to ‘Broadcast Yourself’ and the list goes on. As Christians, these technologies are not evil or even bad. These websites are mere tools. They can be used for good or bad. They are amoral. However, it is the morals of those who use them that determine their value for us as individuals and for the church. Don’t let the presuppositions of those who created them (as indicated by the self-proclamatory inquiries) deter you from using these tools for the Kingdom of God.

Don’t underestimate the difference you can make with 140 characters. As Len describes them, tweets are sound bytes that bite. He writes, “No one was better at tweets than Jesus. Jesus was a master at sound bytes that bite with terseness and immediacy.” More than likely, your favorite Bible verse is a case in point.

Third in Len’s twitter theology is the principle of ‘surface.’ He writes, “Life is not just about the depths. Life is also about the surfaces. I spend large parts of my life with academics who spend their careers exploring the depths. Many seldom come up. You come up for the air of communication and relationship, and when you spend all your time in the depths you find yourself talking only to yourself.” I can certainly see the applicability of this for those in theological academia, but for others such as myself, the danger is not the lack of surfaces, but the lack of depths. May all of us stay anchored in the depths of God’s Word as we seek to encourage others in Christ both online and off.

My thanks to Professor Sweet for sharing his thoughts. It is important for us as Christians to consider the implications of these tools and use them rightly–with a Christian ethic that seeks to encourage others to follow Christ rather than seeking to be followed.

Matt Miller, our evangelism pastor at our Cypress Campus distributed some great reminders to our staff. He gives some best practices on interacting with guests and visitors to the church. Certainly, email and other tools are not high tech as my title may imply, but you get the point….

When Calling Prospects I have found that

  • if the prospect leaves a number its because they want to be called or they are saying its okay to call me
  •  its important to know something personal about the prospect before you call them….Imis!!! (do they have kids, where do they live, place of work, did they attend bible study, are they single/divorced/married, etc.)
  • your best tool is to ask questions that will draw feedback and get a response from them (did you enjoy service? How did you kids like bible study?  How did you hear about us?  What part of the service did you enjoy the most?  Have you and your husband tried a bible study? (have a bible study in mind to suggest to them before the call)
  • if you follow up the call with an e-mail of thanks and/or with information about the next weeks service and a link to our website it finishes off the follow-up with a little class… and typically the prospect will respond to the e-mail

When Sending Notes I have found that

  • notes are the most effective tool in prospects returning to service and bible study!
  • a hand written note from a staff member screams I care enough about you to write a note.  Anyone can send a bulk email to visitors and its convenient to pick the phone up and say thanks and then hang up.
  • a handwritten note to anyone 50 years and up they will hunt you down on Sunday just to say thank-you
  • when someone has found me to say thanks for a note they almost always say “I can’t remember the last time someone sent me a handwritten note”

When Sending Emails I have found that

  • its key to compose the email in a way that does not scream “BULK MAIL OUT”
  • its important to pull something personal from imis that gives the personal touch (their kids names, the class name they visited, the date they visited, etc)
  • when I ask a question in the e-mail that seeks a response…. The prospect typically responds back with feedback (when you allow someone to give feedback they feel that their opinions mean something)  Everyone likes it when their opinions are pursued and they are welcomed!
  • E-mail is a great and preferred tool of the younger generation 40 years and below